Privacy Policy (A2P & SMS Compliant)
Effective Date: January 28th, 2026
Introduction
We respect your privacy and are committed to protecting it through this Privacy Policy (“Policy”). This Policy explains how we collect, use, protect, and retain your information when you access or use our website, services, and communication channels (collectively, the “Services”).
This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and Law Office of Doug Gaston (“we,” “us,” or “our”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Policy.
Information We Collect
We collect only the minimum information necessary to respond to inquiries, provide requested services, and maintain operational functionality.
This may include:
- Name
- Email address
- Phone number (including mobile number)
- Information voluntarily submitted through forms or communications
We do not collect unnecessary personal data and do not engage in behavioral tracking or profiling.
Use of Information
We use collected information solely to:
- Respond to your inquiry
- Provide requested legal-related follow-up communications
- Deliver non-marketing text messages related to your inquiry
- Request feedback or reviews related to services
- Maintain internal records and service quality
We do not use your information for marketing or promotional campaigns.
SMS & Text Messaging Policy (A2P 10DLC Compliant)
By providing your phone number and checking the consent box, you expressly consent to receive non-marketing text messages from Law Office of Doug Gaston related to:
- Your inquiry
- Case-related or service follow-ups
- Requests for feedback or reviews
Message frequency may vary.
Message & data rates may apply.
You may opt out at any time by replying STOP to +1 659-276-5336.
For assistance, reply HELP.
Mobile Information Protection (Carrier-Required)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is permitted only to subcontractors providing operational support services (such as customer service or communication platforms) and only to the extent necessary to provide our Services.
All other use case categories explicitly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Disclosure of Information
We do not sell, rent, trade, or disclose your Personal Information to third parties for marketing or promotional purposes.
Information may be disclosed only when:
- Required by law or legal process
- Necessary to protect legal rights or user safety
Data Retention
We retain Personal Information only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce agreements
Once no longer required, data is securely deleted.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system can be guaranteed 100% secure, we take industry-appropriate measures to protect your data.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors.
Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised Policy.
Acceptance of This Policy
By using our Services and submitting your information, you acknowledge that you agree to the terms of this Privacy Policy.
Contact Us
If you have questions or wish to exercise your privacy rights, contact:
Email: support@newlawbusinessmodel.com
